This Privacy Notice for California Residents supplements and is expressly made part of the information contained in Wakefield & Associates, Inc. Privacy Policy https://www.wakeassoc.com/privacy-policy/ applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

We need to collect the below personal information for business purposes as a debt collection agency to service accounts, process transactions, and meet legal and regulatory requirements, or providing you with certain information you request. Any information collected will be used for the sole purpose of maintaining your account. In particular, we have collected the following types of information in the last (12) months.

The Creditor provides personally identifiable information (identifiers), and account data such as payments, dates of delinquency, outstanding balances, and service dates. Wakefield & Associates, Inc. through skiptracing obtains updated phone numbers, bankruptcy information, litigious debtor information, US Service member information, and updated addresses.

We retain personal information to comply with legal and regulatory requirements, and internal uses aligned with the expectations of the consumer’s relationship with the Creditor.

We engage certain trusted third parties to perform functions and services to us including, Credit Reporting Agencies, Scoring Vendors, Skip Tracing, Contact Platforms, and for auditing legal and regulatory compliance. We share your information with the Creditor and these third parties but only to the extent necessary for business purposes as a collection agency.

We do not share, sell, or lease personal information about you to any third-parties for their marketing use. We will release information about you if you direct us to do so, if we are required by law to do so, or in other legally limited circumstances.

Wakefield & Associates, Inc. has not sold any personal information in the past 12 months.

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. Access to Specific Information and Data Portability Rights

You have the right to request that Wakefield & Associates, Inc. disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or selling that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
• sales, identifying the personal information categories that each category of recipient purchased; and
• disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained. Deletion Request Rights

You have the right to request that Wakefield & Associates, Inc. delete any of your personal information that we collected from you and retained, subject to certain exceptions. We retain personal information to comply with legal and regulatory requirements, and internal uses aligned with the expectations of the consumer’s relationship with the Creditor. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at or Toll Free Number: 866-609-8895

Or emailing to: compliance@wakeassoc.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you have any questions or comments about this notice, the ways in which Wakefield & Associates, Inc. collects and uses your information described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Toll Free Phone Number: (866) 609-8895

Email: compliance@wakeassoc.com

Wakefield & Associates, Inc. reserves the right to modify and amend this privacy Notice at our discretion and at any time. When we make changes to this privacy policy, we will post the updated Notice on the website and update the effective date.